London City Airport wins passenger award

London City Airport wins passenger award

London City Airport has been classified as winner of the Best Airport category for airports handling up to five million passengers per year, in the Skytrax World Airport Awards.

The World Airport Awards, also known as the Passenger Choice Awards, are based on customer votes and are described by Skytrax as the largest, annual global airport customer satisfaction survey. This award comes just a fortnight after picking up the Airport of the Year award at the London Transport Awards.

Declan Collier, CEO of London City Airport, said:

“This is deserved recognition for London City Airport on the world stage in its 30th anniversary year, following record-breaking passenger growth and a winning formula which differentiates the airport not just in London but globally.

“A quick check-in and arrivals process, convenient location near central London, and easy public transport access continues to make London City an attractive airport for both business and leisure passengers.”

The Skytrax recognition follows planning permission being granted for the £350m City Airport Development Programme, completion of the first phase of a £20 million extension and refurbishment in the departures area, a £20 million runway overlay project, and its sale to a consortium of new owners.

London City Airport took the no.36 spot in The World’s Top 100 Airports 2017, also compiled by Skytrax. Four UK airports feature in the top 100, with London City ranking second highest in a list which included Heathrow, Gatwick and Birmingham airports.